The company pays a flat fee based on the number of employees served, making the cost predictable. There are no additional fees based on the number of crisis interventions or hours of service. There is no cost to the employee.
Before a Workplace chaplain starts work with a client, they will hold an orientation meeting to explain the benefits of chaplaincy, including chaplain confidentiality. This meeting is similar in tone and function to other benefits orientation meetings, with a time for questions. At the end of the orientation, employees receive a business card with the chaplain’s phone number
At the orientation, the employees learn that they, not the chaplain, make all decisions about interaction. In practice, virtually all employees eventually enjoy a good relationship with the chaplain simply because the chaplain is there for no other reason than to care.
Every week the chaplain will try to make brief personal contact with each team member. The chaplain will foster relationships with the employees by providing care and encouragement. The employee can call his or her chaplain any time to help with personal crisis management.
Your managers will find the chaplain to be an effective management resource. Dealing with employees’ personal life issues can consume a skilled manager’s time, who may not feel adequately trained to provide advice in most cases. The chaplain is a valuable, well-trained resource that your managers can call in to help employees deal with delicate personal situations that employees bring to work from home